To fully leverage the advantages of fast and effective services, Shenling established a sophisticated three-level interactive service system based on its years of experience. Headquartered in Foshan, the company has set up an extensive marketing network in major cities and surrounding regions like Beijing, Shanghai, Wuhan, Chengdu, Xi’an, Jinan, Shenzhen, Guangzhou and Hong Kong, and a service network nationwide. Shenling has a marketing and sales team of more than 300 staff, including marketing personnel, technical personnel and professional installation and maintenance personnel. Among them, more than 50 are technical personnel, who are responsible for providing comprehensive and integrated solutions for the clients at the project planning stage.

The R&D center on which Shenling’s technological advancement depends is composed of a post-doctoral scientific research workstation, a national enterprise technology center, two provincial technology centers – Guangdong High-Tech Enterprise Technology Center and Guangdong Special Air-conditioning Equipment Engineering Technology R&D and Development Center, as well as five product lines. In addition, the center is equipped with a national product testing center and has established long-term and stable technological partnerships with a number of professional design institutes, scientific research institutes, colleges and universities at home and abroad, such as Siemens, Shanghai Jiaotong University, Xi’an Jiaotong University, Huazhong University of Science and Technology and South China University of Technology, and set up the first laboratory in domestic air-conditioning industry that was jointly constructed with Siemens.

To do good work, one must first sharpen his tools. Perfect product quality derives from first-rate production equipment. Shenling has a complete set of the world’s cutting-edge air conditioner production equipment and always keeps up with the pace of times with advanced technologies and processes. The company has more than 190 sets of production equipment. including CNC machine tool, CNC punch machining center and other large precision equipment, 80 sets of various testing equipment, large computer terminals, multiple server workstations and microcomputers. The proportion of CNC machining equipment has increased to more than 25%, reaching a higher process equipment level of similar foreign manufacturers.

The After-sales Service Department of Shenling, with the purpose of “satisfying customers”, has strong core competitiveness in products, technology, brand and talents after nearly 20 years of experience accumulation, exploration and innovation. Relying on its powerful marketing service network, Shenling has established a complete three-level after-sales service system, with multiple service outlets throughout the country which can provide equipment installation, commissioning, overhaul, maintenance, technical rectification and other services to ensure that customers are provided with high-quality and efficient full-process professional services anytime and anywhere

Shenling has the grade-I qualifications of professional contracting for mechanical and electrical equipment installation works, and has won the “Luban Award”, the highest honor for engineering quality in China’s construction industry. With more than ten years of experience in air-conditioning engineering design and construction, and strong comprehensive technical capacity, it can provide professional and efficient installation, consultation and other services for large-scale central air-conditioning works, medical purification works, various industrial plant purification works, etc. The company has been fully staffed with professionals in central air conditioning design, HVAC technology, system energy conservation, purification technology, hospital cleaning technology, supporting engineering construction, on-site management, etc., and can provide customers with one-stop service from schematic design and optimization, equipment selection to product production, engineering installation training and after-sales service maintenance.